Testimonials

Customer Testimonials

"Hi Roberta:

Just wanted to say how much we appreciated everything you did for our son's wedding in Disney. We were like fish out of water, and you had everything planned to perfection. You tolerated all our little peccadillos all along the way. we were a cumbersome bunch, coming from all over the world, and you had the patience of Job. It was a beautiful affair, you are to be commended.

On another note, my trip with my daughter Laura, the previous month, through Germany and the Middle East, was also stellar. We had changed our minds on airports, trains etc. and you were there for us, making all these changes seamless. I have recommended you to all my travelling friends, and I won't go anywhere without you again.

You'll be hearing from me soon, Ireland next.

Thank you again, and I do love the personal notes when we get home. You are the best, and we travel a lot..."

- Marie, Newfoundland

Hey Roberta,

I just wanted to send you a quick email to let you know how much I've appreciated everything you have done for me since I met you last year.

From organizing a trip to Germany and Qatar to Disney World. I changed my mind at least 20 times or more for each trip. You responded quickly and super friendly. I was surprised each time, because I know if I had to deal with me I wouldn't be so friendly.

I loved coming home from each trip and getting a welcome home note in the mail. It's the extra touches that you do that puts you above and beyond anyone else I have ever worked with.

I am lucky to have met you, you make everything that much easier.

That you for everything, I will be bugging you in the future."

- Laura, Fort McMurray

"The service we received from Roberta Burton at Destinations Unlimited, where do we begin ...

The first adventure we booked with her was Hawaii, and it was amazing! She was so helpful, quick with responses

and full of great advice and as a result our vacation was worry free and absolutely amazing. Roberta even booked

our seats for us 24 hours before our flight home to make sure we sat together but didn't have to stress over it

during our vacation. She goes above and beyond like you wouldn't believe.

She then helped us get into our wedding planning. She gave us a suggestion we never would have considered on our own and we are thrilled about it. She handled absolutely everything for us, and I mean everything... she helped us pick a signature cocktail! As someone who is a bit of a pushover (me), Roberta was sure to look out for my best interests and spoke up for me when she knew I wanted to but wouldn't. I didn't have to settle for anything and I am 100% sure I am getting a better deal than I should be because of her. She has been hands on since the start and we absolutely love her. Even our family, from Newfoundland, have fallen in love with her and have switched to using her as their travel agent. Yes, she even has multiple clients out of province. She held our hands through every step, and we are NOT easy to deal with. She gracefully and quickly handles last minute changes and always takes the time to help even when you miss-spelled your name on your passport, seriously this happened! I have never experienced this kind of service in my life. I'm almost sad to see the wedding day come because I will have less planning/therapy sessions with Roberta. I would not have accomplished half of this without her. She is unbelievably organized juggling so many tasks at once, she never lets you miss a deadline and all the while she keeps her positive attitude and her friendly smile. I've lost count of how many vacations we have booked and are booking with her, and I don't think we would travel nearly as much if we didn't have Roberta. Thank you for helping us create so many memories, and for all you do."

- Krista and Joe, Port Elgin

"Hi Roberta!

Just wanted to send you a little note to say that Scott and I had an amazing time on our vacation to Secrets in Jamaica! Everyone was so friendly, the food was delicious and the room was perfect! Everything went so smoothly from flights to the resort. Thank you so much for your excellent service. I got your card, and the magnet is on the fridge! Next time we are planning a trip, we will 100% book with you, so you'll definitely be hearing from us again! Thank you again, so much, I'm still on cloud 9 from how great everything was!! You're the best!

-Christine, Mississauga

"I just wanted to thank you again, for providing excellent service during our eight week vacation to Australia and New Zealand in 2013. We chose your agency over our regular U.S travel agent because you were eager and innovative in planning for our particular schedule and means. We appreciated the fact that even before we contacted you, you made suggestions and things to look out for right off the bat. Sights and activities - we weren't even aware of, even afters we spent countless hours of research.

You made it clear at our very first meeting that even if we chose another agent, we ought to consider some of your ideas of what to include in our finalized plan. You and Dwight were not high pressure sales agents, and clearly look out for our best interests - not yours. Our "regular agent" is well established in our community, but not nearly as helpful as you were in brining substance into the equation. YOU had enabled us to have the best vacation we have ever experience.

Your planning of logistics was perfect - for each and every location you had prepared our vouchers for our chauffeurs, accommodations, plus a hundred or more vouchers for trains, buses and boats. Our complete 8 week itinerary was presented to us in a bound notebook with each stop thoroughly explained and a contingent plan ... just in case. It all went perfectly ... thanks to you, Bobbie and Destinations Unlimited.

Thank you again"

Dot Todd, Chatham

"Hi Roberta -
Just a note to let you know that we had a wonderful trip to Cuba and we got the requests that you made for a room. Beautiful view, 2 minutes to the ocean, beach is stunning... everything was super. Would recommend the Daiquiri, food and service was very good as well. Thanks, and we will get in touch when it's time to book another holiday.

Also, the Sandman was very nice too, great suggestion"

-April, Southampton

"Destinations Unlimited -

We had such a fabulous vacation! Thank you for everything you did. Disney was amazing, more than I could have hope for. I think I'm addicted now to the magic of the place! I will definitely be in touch for our next vacation!

-Jess, Port Elgin

"Just want to thank you for the excellent work you have done for us in the past few years.

Family trips to Disney, numerous cruises and trips booked long distance. You have always been professional and patient with our many changes and with adding our friends on to meet us from various cities.

This is why, even though we have moved, that we still like to make our arrangements through Destinations Unlimited."

-Myrna and John, Thunder Bay

"I usually don't spend much time on writing reviews but I am more than happy to take the time for this one. If I could give more stars than 5 for this local travel agency then I definitely would. I have nothing but high praise for this company!

My husband and I used this travel agency to plan our Disney Vacation. First, she took the time to really get to know what our interests were, what our expectations were, things my husband and I enjoyed doing. From there, she effortlessly walked me through various options in every aspect of our vacation. The agency's owner worked very hard to give us the best of everything (accommodations, events, restaurants, flights etc.) based on our budget and trust me...she excelled with flying colours. She was so friendly and knowledgeable about the places we were visiting.

I truly believe that the success of the trip would have not been possible without the help and personal guidance from the owners at Destinations Unlimited. Our family vacation was absolutely perfect! So many thanks and praise to this company for such beautiful memories that will undoubtedly last a lifetime! I would highly recommend this company to any travellers looking for that extra personal touch and customer service that goes above and beyond"

-Ginny, Port Elgin

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